After a year of low ridership, the fixed-route bus service between Lillian and Pensacola has been changed to an on-demand service in hopes of increasing the number of passengers and cutting costs, Baldwin and Florida transportation officials said.
Starting this month, the service has stopped making stops at set locations and times when buses run each Wednesday, said Taylor Rider, director of the Baldwin Rural Area Transportation System.
“After a year, the passenger numbers just had not been close to what we had hoped for,” Rider said. “Based on the surveys we did, people said they would ride if it was provided, but that turned out to not be the case. We were getting only two or three people a week.”